How To Set Up Client Payment Information
You will know if you need to set up your payment and payout information if your Payouts are disabled on your account hub:
Enabling payouts is how you can request to collect your available funds.
To set up payment information, perform the following:
Step 1: Enter into your Account Hub. Scroll over to the left hand side of the screen and select Settings.
On the left hand side of the screen, click on Payment Info.
You must set up a Payment Method AND a Payout Destination on this page to enable payout and collect funds.
Step 1: Add at least one card on file: Click Add Payment Method. A window will appear.
Step 2: Add your preferred card as a default.
Step 3: Scroll down to the Payout method Section. Click to add Payout Method.
Step 4: Setup your PayPal and/or Stripe and select your preferred method for a payout as your default.
Note: At the time of your payout request, whichever method is selected at that time is where your request will be processed.
Step 5: Use your left-hand menu to return to your account hub to request a payout.
NOTE: Pending funds can take up to 5 business days to become available. Payout turnaround can take up to 10 business days once requested. Payout requests are automated; your payout request will be reset if you request another payout before the first has been processed. **Delays due to foreign exchange rates or refunds are possible.**
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